Smart Hands Services
360 Network Services’ team of experienced Field/Onsite Engineers and Technicians gives you a scalable resource when required that will help your your company alleviate the high cost of having to fly expensive IT staff members to perform routine tasks.
Smart Hands Services benefits:
- Nationwide Smart Hands availability.
- Reduce IT costs of performing routine tasks.
- Less vendors entering your company facilities.
- Experienced Technicians and Engineers when and where needed.
- One single point of contact.
- Same Day dispatch.
- Reduce misshapes when equipment is handled by IT inexperienced branch employees.
Smart Hands Services:
- Server installations and decommissioning.
- Server support (diagnostic and troubleshooting assistance).
- Server reboots.
- Network cable installations and modifications.
- Plugging a console port for remote support.
- Reading system messages.
- Physical inspections.
- Taking pictures of equipment.
- Backup tapes changes.
- Verifying equipment serial numbers.
- Hardware upgrades.
- Hardware installations.
- Data Center moves.
- Deployment assistance.
- Network equipment installation and configuration.
- Equipment location verification.
- Demarcation extensions.
- Equipment inventories.
- Data center walk through to identify problems.